Drive change and build resilience with a partner who knows how to engage people during these times.

No two partners are the same. No two projects are the same. What remains constant is our human-centered approach to making your teams stronger and meeting your customer’s changing needs.

 
 

✓ Human-centered

✓ Data-driven

✓ Leadership

 
 
I wanted to make sure we were getting feedback from patrons and community members who use the library, and people who do not use the library, to inform our strategic plan. NCXT helped us to identify new strategies for reaching community members who do not currently use the library.
— Amy McNally, Hennepin County Library
 

Strategic planning

Let’s put your customers right in the center of our thinking and go from there. Together, we’ll create a strategy that’s informed by who they are now, and who they’ll be in the future.

  • Vision, mission, values, and DEI statements

  • Planning and road mapping

  • Metrics, objectives and key results

  • Organizational communications


organization development

We’ll get all the pieces in place, assemble the team, develop the processes, and deploy the right technology. The results: data-driven solutions and happy, loyal customers.

  • Operational infrastructure and systems

  • Capability and team development

  • Organizational change management

  • Strategic Audits


Learning and development

Change is a constant. Embracing it with the intention of building the best possible world for your team and customers can transform challenges into opportunities.

  • Curriculum development and implementation

  • Live instruction

  • Custom e-learning

  • Habit formation and behavior change


Management Consulting

The partner you need. Confront the opportunities of tomorrow with a team of consultants who have the insights and experience to propel your abilities.

  • Recession proofing

  • Advisory services

  • Data analysis and integration

  • Digital products and services


Discovery

Let’s put your customers right in the center of our thinking and go from there. Together, we’ll create a strategy that’s informed by who they are now, and who they’ll be in the future.

  • Human-centered design

  • Research 

  • User testing

  • Reporting and analysis